My Aged Care
The My Aged Care website provides information for older people, people with disabilities and those who provide care and services.
My Aged Care was established by the Australian Government to help you navigate the aged care system. The Gateway is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.
You can find more information about these and other improvements to Australia’s aged care system on the website, as well as information about the aged care workforce and a glossary of definitions that may help you to understand any unfamiliar terms that you come across while finding out more about aged care.
My Aged Care is made up of a website and a national contact centre. Together they can provide you with information on aged care, whether for yourself, a family member, friend or someone you’re caring for. The contact centre can be reached by phone on 1800 200 422 between 8.00am and 8.00pm on weekdays and between 10.00am and 2.00pm on Saturdays. The My Aged Care contact centre is closed on Sundays and national public holidays.