Flexi Care Inc | About Us
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About Us

Located in Mansfield, Brisbane, FCI is a not-for-profit organisation that has supported older people and people with a disability to maintain independence enabling them to continue to live in their own homes since 1992.

 

We have over 80 highly skilled staff and growing, including 8 Podiatrists and more than 60 on-road direct care staff, collaborating to provide professional specialised care for all our clients/consumers by working with clients to assist them to remain independent as much as possible.

 

Our staff and clients are also assisted by over 30 reliable and friendly volunteers committed to providing support and care for our clients. Volunteers come from diverse backgrounds, bringing a range of skills to enhance the overall client care.

 

Responsive to the needs of the local community, our staff and volunteers can be seen assisting clients in over 34 Brisbane southern suburbs, from Camp Hill in the north east to Wishart and Kuraby, south to Drewvale and west to Acacia Ridge, Archerfield, Yeerongpilly and Fairfield.

 

We know the importance of engaging and creating relationships with our clients through person-to-person contact. This extends to when you contact us by phone –  you talk to real people not an answering machine. Our business hours are Monday to Friday 07:00am to 5:00pm – Ph: 3422 8400. For urgent situations, Clients or family can contact us on weekends, public holidays and after hours via mobile: 0418 984 050.

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The client focused services provided by Flexi Care Inc. offers our clients the flexibility of choice about what assistance or individualised care they need which could prevent premature or long-term residential care.

Our History

The foundations for what is now Flexi Care Inc. started in 1992 as Mount Gravatt Community Options. A full-time coordinator was appointed and located in a small office on Ipswich Road, Annerley. Services started in March 1993 when approval was given to work with 40 clients and care providers.

 

Clientele continued to increase over the next two years, then in 1996 with funding approved of two new services – 200 in Auspice South-East Podiatry Project and 10 Community Aged Care Packages for more complex client needs – numbers increased from 60 to 270. A name change also followed in 1998 to now Flexi Care Inc. and the addition of more care packages saw client numbers increase to 767. In 2001 this increased further with the addition of the Veteran’s Home Care Program. The continual growth in service demands resulted in the organisation moving several times to meet the growing demands for space to house increased staffing and later, volunteers.

 

Today, Flexi Care Inc. is situated in its own premises in Dividend Street, Mansfield, Brisbane. Over 80 staff and over 30 volunteers service more than 2,400 clients – and growing.

Flexi Care Inc. is a well respected service in the Brisbane South community.

FCI continues to grow in response to emerging trends and increasing demands in the delivery of support for older people and people with a disability enabling them to maintain independence and enabling them to continue to live in their own homes. Flexi Care Inc. provides services by assisting and encouraging our clients / consumers to set goals with a wellness and reablement approach.

Special Needs Groups

We support people who have special needs with a level of care that enables access to resources that:

  • Maintain the dignity and respect of the person as an individual
  • Understand the family’s need for support to maintain their role in the person’s wellbeing to be able to stay living at home in the community
  • Deliver quality flexible services that enhance a person’s lifestyle choice
  • Include the client/consumer with connections in the community that best suit their need and choice in collaboration with their carers and health professionals

Special Needs Groups may include:

  • People who are financially or socially disadvantaged
  • Aboriginal & Torres Strait Islander Communities
  • Cultural and Linguistically Diverse (CALD) Communities
  • People who identify as being a member of the LGBTI (Lesbian, Gay, Bisexual, Transgender or Intersex) community
  • People who reside in rural or remote areas
  • People who are homeless or at risk of becoming homeless
  • Care leavers
  • Other specific groups such as Veterans (including spouses, widows and widowers of veterans)
  • People with Dementia

Flexi Care Inc. by the numbers!

75

Social Outings

3000

Clients

2655

Volunteer Hours